I ordered the MASCULINE MEN’S STAINLESS STEEL LARGE BLACKCURB CHAIN BANGLE BRACELET. When it arrived, the clasp was defective and I notified them. They IMMEDIATELY sent a replacement at no cost! It’s an absolutely gorgeous bracelet and I love it!! If I could give this company a 10-star rating, I would as they deserve it! EXCELLENT customer service, beautiful merchandise, and I will definitely be doing business with them again! I HIGHLY RECOMMEND THIS VENDOR!!