Privacy policy

Effective date: November 9, 2026

1. About this policy

COOLSTEELANDBEYOND is operated by Starsky Tech LLC. This policy explains how we collect, use and share personal information when you visit coolsteelandbeyond.com, make a purchase or contact us. Our primary market is the United States.

2. Information we collect

Information you provide can include your name, email address, telephone number, billing and shipping addresses, order information and customer-support messages. Payment providers process payment details needed for your purchase. We use transaction and payment-status information to handle orders.

We and our service providers can also collect device and website-activity information, such as your IP address, browser, pages and products viewed, searches and website interactions, using cookies, pixels and similar tools. Advertising platforms can provide information about interactions with our ads.

3. How we use information

We use information to process payments and orders, arrange fulfillment and shipping, communicate about purchases, provide support, help prevent fraud, maintain and improve the store, and support analytics and advertising.

4. Shopify and other providers

Our store is hosted on Shopify. Shopify processes information about your visits and purchases. With Shopify Network Intelligence enabled, Shopify also uses information from interactions with our store, other merchants and Shopify to provide enhanced services, including advertising and personalization.

We share information with Shopify and other providers supporting payments, fulfillment, shipping, support, analytics and advertising. Providers may process information outside your state or country, including for services drawing on interactions with other merchants and Shopify.

Shopify's processing and choices are explained in its Consumer Privacy Policy: Shopify Consumer Privacy Policy Shopify-specific privacy requests and choices are available through: Shopify privacy portal

We may also disclose information to meet legal requirements, respond to lawful requests, or protect rights and the security of our services.

5. Advertising and customer lists

We upload customer lists to advertising platforms for audience matching and advertising. Website activity, purchase and advertising-interaction information can also be shared through integrations, cookies, pixels and similar tools. Certain disclosures may be considered a sale, sharing or targeted advertising under applicable state privacy laws; these terms can apply without a money payment for the information.

You can request applicable advertising opt-outs through Your privacy choices: Your privacy choices You can also email connect@coolsteelandbeyond.com about advertising choices or customer-list use. Browser cookie controls alone may not stop server-side sharing or customer-list uploads. Store choices and Shopify-specific choices may apply to different processing; Shopify's privacy portal is linked above.

6. Cookies and similar technologies

These tools can support shopping functions, remember preferences, and provide analytics and advertising measurement. Some last for a browsing session; others remain until they expire or are removed. You can manage cookies through your browser. Blocking some cookies may affect store functions. A browser setting does not necessarily communicate a privacy request to every service provider.

7. Retention

We retain personal information for as long as reasonably necessary for the purposes described here, including fulfilling orders, supporting customers, maintaining required records, resolving disputes, preventing fraud and meeting legal, accounting and security obligations. The period depends on the type of information, the purpose and applicable requirements. Some records may need to be retained even when other personal information is deleted.

8. Your privacy rights and requests

Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a copy of personal information, or to opt out of certain sales, sharing or targeted advertising. Contact us using the details below; the advertising opt-out route is also provided above.

We may need to verify your identity and, for an authorized agent, their authority to act. Applicable exceptions can limit a request, including requirements to retain certain records. Where applicable, you may appeal a request decision by replying to our response or emailing us with the subject "Privacy appeal." We will not unlawfully discriminate against you for exercising privacy rights.

9. Children's privacy

Our store is marketed to general consumers. Parents or guardians with questions or concerns about a child's personal information can contact us below. Use of the store remains subject to our Terms of Service and applicable law.

10. Changes to this policy

We may update this policy when our practices or applicable requirements change. The effective date accompanying the policy will identify the latest update.

11. Contact

For privacy questions or requests, email connect@coolsteelandbeyond.com or write to COOLSTEELANDBEYOND, Starsky Tech LLC, 16192 Coastal Highway, Lewes, Delaware 19958, United States.